Windows Christmas Tips
Posted by Meliton Capricho Villador
HDI Support Center Analyst (HDI-SCA)
Do you have the interpersonal helpdesk skills employers want? Support Center Analyst (SCA) certification from the Helpdesk Institute (HDI) says you do.
If you'd like to work in an IT support center, earning SCA certification is the best way to start. As a certified SCA, you'll know how to address customer support issues from first point of contact to successful resolution.
